The Good Comfy's Help Center

Frequently Asked Questions

How much time it takes for my order to be processed?

How long will it take to receive my order?

I placed an order, but never received a confirmation email! What to do?

How do I cancel my order?

My order has been cancelled! Why did this happen?

I loved one of your items but is out of stock! How often do you restock?

Why are the cushion covers not including an insert?

I can see odd weavings, knots and differently coloured threads in your pieces. Some prints are not regular and have different color shades too. Are these defects?

Your claim says that you sell "recycled" products. Does that mean that I'm going to buy used pieces?

How to make sure these products are ethically sourced?

How do you handle worldwide orders?

How to make sure my product is 100% vegan-friendly if you are not certified Vegan?

Are you up for collabs?

Is this website safe to store all my personal information and payment details?